Frequently Asked Questions

My Mental Health Partner is an AI-guided mental wellness app that offers private, AI-based video support sessions for adults. It is designed to support self-reflection, emotional wellness, and everyday stress management. Learn more on our How It Works and Our Approach pages.

No. My Mental Health Partner is not therapy, psychotherapy, medical care, or psychiatric treatment. It does not diagnose conditions, prescribe medication, or replace care from a licensed professional.

My Mental Health Partner is built specifically for mental wellness support, with guided session structure, safety boundaries, privacy-focused design, and video-based conversations. It is an AI wellness companion for private wellness conversations—not a general-purpose chatbot.

MMHP is an AI wellness app for adults 18+ who want private, accessible mental wellness support for reflection, stress, emotional check-ins, and support between other forms of care.

Users speak with an AI video companion in a structured support session. The goal is to help users reflect, organize thoughts, and feel supported in a calm, private setting—similar to a confidential AI conversation focused on emotional support.

Yes. MMHP may be useful as AI support between therapy sessions for reflection and emotional wellness, but it should not replace a therapist, psychiatrist, or other licensed professional.

Users can access the app based on their plan and available session limits. MMHP is not a crisis service and should not be used for emergencies.

If you are in immediate danger or may harm yourself or someone else, call 911 or your local emergency number. In the United States, you can call or text 988 for the Suicide & Crisis Lifeline. MMHP is not an emergency or crisis service.

MMHP is designed with privacy in mind. Users access sessions through a private account, and the platform is built to avoid selling or sharing personal conversation data for advertising. Read our Privacy and Security pages for more detail on confidential AI conversations and data handling.

No. MMHP does not sell users’ personal conversation data. Our Privacy Policy describes how information is used and when it may be shared (for example, with service providers or when required by law).

MMHP does not store audio recordings from support sessions. Voice is processed in real time to enable conversation and generate text transcripts. Text transcripts and session summaries may be stored in your account to support continuity and your review. See our Privacy Policy for current retention and deletion details.

MMHP publishes a HIPAA Notice of Privacy Practices and describes security practices on our Privacy and Security pages. For approved language about health information handling, review our Privacy page (including the HIPAA Notice of Privacy Practices) and Security page.

MMHP offers monthly subscription plans with different session limits. Current plans include Basic Plan ($29.99/month, 4 support sessions per month); Pro Plan ($49.99/month, 8 support sessions per month); Premium Plan ($79.99/month, 16 support sessions per month). See our Plans page for transparent pricing before you create an account.

New accounts may receive two complimentary support sessions during the first week so you can experience a private AI conversation before subscribing. You can also review plan details on our Plans page before signing up. Paid subscriptions are managed in the app after account creation.

No. MMHP is not available in every state. The service is currently not offered to users in Nevada or Illinois based on regulatory requirements. Availability may change; check the homepage exclusions notice or contact us with questions.

Yes. MMHP is intended for adults 18 and older. It is not designed for use by minors.

No. MMHP does not diagnose mental health conditions.

No. MMHP does not prescribe medication.

Seek licensed professional care for diagnosis, treatment, medication, severe symptoms, worsening symptoms, safety concerns, or when you need clinical support. MMHP is wellness support—not a substitute for a real therapist or psychiatrist. Our Our Approach page explains how the platform fits alongside other care.

MMHP may provide wellness support for reflection, stress, loneliness, and overthinking—like talking through your problems with an AI companion for emotional support—but it is not treatment for anxiety disorders or any medical condition.